Service terms
These terms describe how Noverto provides its services. A signed proposal or statement of work for a specific engagement takes precedence over these general terms.
1. Provider
Services are provided by Noverto.
2. Scope
The services, deliverables, timelines and fees for each engagement are set out in a written proposal accepted by the client. Work outside that scope is quoted separately.
3. Approvals
The client names the people who approve content and budgets. Content is only published after the agreed approval.
4. Client responsibilities
The client provides accurate information about its products and services, holds any licences its activity requires, and is responsible for the final approval of claims and compliance with the advertising rules that apply to it.
5. Third-party platforms
Content may be published on platforms operated by third parties, such as social networks and email services, under their own terms. Noverto follows those terms but does not control the platforms.
6. No guarantees of results
Search engines and social platforms act independently. Noverto commits to delivering the agreed work with reasonable skill and care and to reporting honestly, but does not guarantee specific rankings, traffic or revenue.
7. Fees and payment
Fees, invoicing intervals and payment terms are set out in the proposal. Publication costs approved by the client are invoiced as agreed.
8. Confidentiality
Each party keeps the other's non-public information confidential.
9. Termination
Retainers may be ended with the notice period stated in the proposal. Work completed and approved costs incurred up to the end date remain payable.
10. Governing law
These terms are governed by the laws of Estonia.